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Did you know that 80% of customers won’t complain about a negative experience—
they’ll simply walk away and never come back? And acquiring a new customer costs five times more than retaining an existing one.
At Kandalaft Consulting, we transform customer experiences from the inside out.
We develop impactful employee training, streamline operations for speed and efficiency without sacrificing satisfaction, and build lasting brand loyalty.
With deep expertise in psychology and sociology, we apply human-centered strategies at scale—ensuring your business not only looks good, but feels right to your customers at every touchpoint.
Let us help you create a brand image that resonates—on both a micro and macro level. Explore our services to learn more and connect with us to get started!
In addition to media training, press releases, speechwriting, political consultation, and business consulting, we offer full-service public relations and consulting. Our experience assists companies with crisis management, audience engagement, and reputation enhancement.
By offering objective feedback on client experiences, mystery shops assist companies in determining their service delivery's strong and weak points. Increased customer satisfaction and operational effectiveness are guaranteed by this customer analysis.
Focus groups use facilitated conversations to collect specific input from your audience. They provide in-depth knowledge of consumer preferences, which aids in improving goods, services, and advertising tactics.
Our staff team-building exercises improve morale, foster cooperation, and increase output. Improved workplace dynamics and increased employee retention are the results of a cohesive team.
Our leadership development programs give managers the fundamental abilities they need to resolve conflicts, motivate teams, and make decisions. Employee engagement and workplace progress are fostered by strong leadership.
We use organized conflict resolution techniques to resolve workplace conflicts, guaranteeing just and fruitful resolutions. This lowers turnover and preserves a positive work atmosphere.
Indeed! Our area of expertise is event management, which includes expos, community gatherings, product launches, and grand openings. To increase brand awareness and engagement, our staff makes sure everything runs smoothly.
Executives and spokespersons who receive media training are better equipped to confidently conduct interviews, news conferences, and public appearances. Politicians, public relations specialists, and corporate executives all need it.
Tailored questionnaires gather insightful input from clients and staff, assisting companies in making data-driven choices for internal workplace solutions and service enhancements.
Employees stay current with skills and trends in the business through ongoing professional development. Our customized training initiatives improve output, guaranteeing sustained company expansion and worker contentment.